Skip to main content
Español

Filing a Consumer Complaint

Kết quả xổ số hôm nay tốtFind out what steps to take and who you should contact if you need to file a complaint against a company about a purchase.

Kết quả xổ số hôm nay tốt : sales receipts, warranties, contracts, or work orders from the purchase.

  • Print out email messages or logs of any contact you've had with the seller about the purchase.

  • 2. Contact the Seller

    Use USA.gov's  to explain your problem. 

    • Send your complaint to a salesperson or customer service representative. You can find a company’s customer service contact information on their website. Look for links that say "contact us," "customer service," "about us," or "privacy statement."

    • Take your complaint to the management team if a salesperson didn't help,

    3. Contact Third Parties If the Seller Doesn't Fix Your Problem

    Kết quả xổ số hôm nay tốtIf the seller doesn't resolve the issue, a government office or a consumer organization may be able to help:

    • File a complaint with your local consumer protection office or the state agency that regulates the company.

    • Notify the in your area about your problem. The BBB tries to resolve your complaints against companies.

    • Some federal agencies accept complaints about companies, but may not resolve your problem. They use complaints to help them investigate fraud.

    • Kết quả xổ số hôm nay tốtContact . if you are complaining about items you bought online, from a seller outside the U.S.

    • Some problems with sellers are the result of frauds and scams. If you believe that you have been the victim of fraud, file a complaint with the correct government agencyKết quả xổ số hôm nay tốt. with the Do Not Call Registry.

    4. Seek Legal Help

    Kết quả xổ số hôm nay tốtIf other options don't work:

    File a Complaint About Online Purchases

    If you have a problem during an online transaction, try to solve it with the seller or website. If that does not work, file a complaint with:

    Kết quả xổ số hôm nay tốtIf you made the purchase using your credit card, with your credit card company.

    Share This Page:

    Do you have a question?

    Ask a real person any government-related question for free. They'll get you the answer or let you know where to find it.

    Kết quả xổ số hôm nay tốtLast Updated: June 29, 2020

    Top